esc-rushden-escape-rooms

Booking, Safety & Legal Policy

Open: Monday – Sunday

FREE Parking available on site

ESC Rushden Policies

Read about our policies at ESC Rushden:

Covid-19 Coronavirus

Please be aware that changes in national or local government policy may mean we have to make alterations to the Social Distancing measures at short notice. We have implemented the following changes to make our games as low risk as possible: Hand sanitiser and hand washing facilities are available. We ask that all players make use of this on arrival. Those attending an event at ESC Rushden are asked to wear a face mask when entering and exiting the building, and during the briefing if held indoors. Please bring your own face masks. After booking you will receive an email from the Buzzshot app, inviting you to pre-register your team and players. This will both save time on arrival and allow you to register on your own devices. We reserve the right to refuse entry to anybody displaying Covid 19 symptoms, or anyone who fails to adhere to the precautions outlined above. The more intensive cleaning regime we put in place since March 2020 will continue. This includes greater times between teams. Games having a staggered start time. This limits the potential for teams meeting in reception or hallways. Team Size and Groups – There are no longer limits on groups coming from multiple households/bubbles etc. Masks are now a matter of choice for teams/individuals. If you have any questions regarding these policies please do not hesitate to call or email.

Data Provided To ESC Rushden By Yourself When Booking A Room
Data you provide ESC Rushden is collected when you enter in to an agreement with ESC Rushden services and used solely for internal use, and the delivery of the services you have engaged. This data is not passed on to marketing agencies: Your name, Your email addresses, Your payment method.

Player Behaviour
We expect all players to behave in a reasonable way while at ESC Rushden. Sadly we feel it is necessary to point out that the following are unacceptable and we reserve the right to terminate a game or refuse entry to the the premises anyone who fails to abide by these rules. No player(s) will be permitted to play if intoxicated or other under the effects of alcohol or drugs. All staff and other customers reasonably expect to remain free from violence, aggression, and derogatory or offensive language. Excessive physical force, or behaviour likely to damage elements of the room, are likewise unacceptable. Actions outside the spirit of the game including, but not limited to, hacking hardware/software or revealing game secrets.

Access Of Data
Your data is securely stored upon password protected servers hosted by CAMBITION IT Services Ltd.

Resova & Switch
Only accessible by authorised ESC Rushden staff. We may also hold some paper form data that is scanned and held on a computer, password protected and accessibly only by ESC Rushden staff. The paper documentation is shredded. The office is securely monitored by a sophisticated CCTV system and intruder alarm. You can request access to data we hold about you, this can be done via email or telephone call from an authorised person. To request, modify or delete any data that we may hold on you please send requests to: bookings@escrushden.co.uk

Use Of Data
If when you booked, you ticked the box authorising for us to use keep your details then we will use this data for the following: To let you know of any new rooms or changes to rooms that might be of interest to you. A newsletter letting you know what’s going on in the ESC Rushden world. When you booked, whether you did or did not tick the box authorising for us to use keep your details then we will use this data for the following: Our accounts which must be legally sent to the government. Your telephone numbers and emails in case we need to contact you before your booking, ie cancellations etc. An email giving you the chance to pre-register your team and players before the game. One email 24 hours after your booking to thank-you for playing.

© ESC Rushden Ltd

Company Registration # 1363 7817